Additional Licensing Processes

This page provides step by step instructions using the Comprehensive Administration of Credentials for Teachers in Utah Schools (CACTUS) database.

Educator Licensing Online

Educator Ethics Review

Most licensing processes require you to complete this online review of the ethical rules for educators.

  • Go to Educator Licensing Online
  • Click 'Educator Ethics Review'
  • Enter your CACTUS ID number and birthdate
  • Follow prompts to complete the review process

You will need at least 30 minutes of uninterrupted time to finish the 25 multiple choice questions. If you do not answer a question correctly, you will be guided to the correct answer. You will receive an e-mail notice that you have successfully completed the questionnaire. A notice of completion will automatically be sent to the Utah State Board of Education (USBE).

Name Change in CACTUS

  • Mail a copy of or e-mail a PDF scan of the appropriate documentation to Educator Licensing
  • Include your CACTUS ID number or other identifying information (birth date and last for digits of your social security number)
  • Include two of the following types of documents:
    • Driver’s License, or
    • Social Security Card (redact the first five digits)
      and (one of the following):
      • Marriage Certificate
      • Divorce Decree
      • Other court documents specifying a legal name change
  • Go to Contact Us and select one of the Office Assistant's e-mail
  • Or mail to:
    Utah State Board of Education (USBE) Licensing
    250 East 500 South
    PO Box 144200
    Salt Lake City, Utah 84114-4200

Please note, you may need to change your name on your Utah Education Network (UEN) account to be able to enter your CACTUS record. The security features on the system require that the name on your UEN account exactly match the name posted in CACTUS.

Obtaining a Copy of a Current Utah Educator License

Please note, expired Utah Educator Licenses are not available through this process.

  • Go to Educator Licensing Online
  • Click 'Duplicate License'
  • Enter your CACTUS ID number and Birthdate 
  • Follow prompts to complete the process

An email will be sent within 24 hours to the address on record in CACTUS from support@utah.gov with a PDF copy of your license attached. Please check your junk mail or spam.

Posting of Degree on CACTUS

Posting of Degree on CACTUS

You may request a degree to be posted in your CACTUS record by following the instructions on the Posting of Degree on CACTUS form.

For instructions on how to submit transcripts to Utah State Board of Education (USBE), go to the “Transcript Submission Policy” tab.

Recording Out-of-State (OOS) Experience in CACTUS

To record OOS experience to your CACTUS record, please mail the following original documents to Utah State Board of Education (USBE):

Transcript Submission Policy

Transcripts submitted with an application to the Utah State Board of Education (USBE) must be original, which can be paper or electronic.

Original (paper) Transcripts: "Sealed" transcripts in the university envelope are not required, but the documents must be original on the college/university "scrip-safe" paper. Photocopies or transcripts you have electronically received and printed will not be accepted. Send transcripts with the completed application to:

USBE Licensing
250 East 500 South
PO Box 144200
Salt Lake City, Utah 84114-4200

Electronic Transcripts: USBE accepts electronic transcripts as long as those are submitted directly from the college/university “Clearinghouse” (transcript service) to transcripts@schools.utah.gov. Transcripts should be e-mailed before you submit your application, and your application should indicate in which method the transcripts were submitted and from which college/university. If your college/university is not set up to send transcripts through a clearinghouse you will need to mail an original paper transcript with your application packet to USBE.

Update/Correct Information in CACTUS

Update Contact Information

You will be able to change your mailing address, phone number, and e-mail.

Correct Information

Documentation is required to correct information in CACTUS. Please follow the instructions to provide Educator Licensing with the appropriate documents.

  1. Come in person, mail a copy, or e-mail a PDF scan of the appropriate documentation
  2. Include CACTUS ID number or other identifying information (birth date and last four digits of the social security number)
  3. Go to Contact Us and select one of the Office Assistant's e-mail or
  4. Mail to:
    Utah State Board of Education (USBE) Licensing
    250 East 500 South
    PO Box 144200
    Salt Lake City, Utah 84114-4200
    • For Gender or Ethnicity, a call to Educator Licensing is sufficient
    • For Date of Birth or Full Name, include one of the following:
      • Driver’s License, or
      • Birth Certificate, or
      • United States Passport
    • For Social Security Number, we must see the full number:
      • Come in person to USBE, or
      • Mail a copy of the Social Security Card, or
      • If currently employed as an Educator in Utah, the employing Local Education Agency (LEA) may contact Educator Licensing to verify the correct number.

Utah State Board of Education (USBE) Background Fingerprint Check

Utah Law (53A-1a-512.5) requires that each applicant for a Utah Educator License must satisfactorily complete a background fingerprint check. A USBE Background Fingerprint Check initiated after July 1, 2015 are continuously monitored. Educators who maintain a current license once completing a background fingerprint check after July 1, 2015, will not need to renew their background fingerprint check again through the online process. To complete the background fingerprint check, an applicant must submit fingerprints for review by the Utah Bureau of Criminal Identification (BCI) and the Federal Bureau of Investigation (FBI).

If you live in Utah, you are required to complete a background check, including a fingerprinting via LiveScan. To start the process go to Educator Licensing Online, select Background Check and follow the prompts. You will receive an e-mail within 24 hours with your authorization form and a link to a list of LiveScan sites. Please also check your junk mailbox or spam for an email from support@utah.gov. The fingerprinting portion must be completed within 60 days of beginning the online process. You may be charged a fee at the LiveScan site. Average clearance time from the date fingerprinting is processed is approximately 20-25 business days.

Utah Educator LiveScan Fingerprint Sites

If you live outside of Utah, you are required to complete a background check, including fingerprinting with fingerprint cards. To start the process, go to Educator Licensing Online, select 'Background Check' and follow the prompts. When prompted to choose a fingerprint method, choose ‘Card Submission’. You will receive a packet in the mail with instructions to complete the packet. The fingerprinting portion must be completed within 60 days of beginning the online process. Average clearance time from the date fingerprint cards are received by USBE is approximately 15 weeks.

Utah Professional Practices Advisory Commission (UPPAC)

UPPAC is the arm of the USBE charged with promoting and maintaining the high degree of professional ethics and practice required in the education profession. Please contact UPPAC at (801) 538-7745, for questions and concerns about documents and procedures to clear background checks with issues.

View your CACTUS Record

To view your CACTUS record, which is essentially your Utah Educator License, you will need to be able to log in to your Utah Education Network (UEN) account.

  • Go to UEN, scroll to the bottom of the page
  • Enter your login name and password (If you do not remember your login and password, please contact UEN to reset it.)
  • If logging in for the first time, click on the "Register" button to create an account with a login and password
  • On the Personal Page, click the CACTUS link at the bottom under “Utah State Board of Education (USBE) Tools”
  • Click “Enter Cactus”

If you have trouble entering CACTUS, please verify that your birth date, social security number, and name are the same in UEN and CACTUS. If this information needs to be corrected in CACTUS, go to the "Update/Correct Information in CACTUS" tab for instructions.

If this information needs to be corrected in UEN, you are able to do it by clicking the "Edit Name and Password" link at the top right of your Personal Page. When it is corrected, log out of UEN and then back in to apply the change.

Verification of a Utah Educator License

There are three options to obtain verification of your Utah Educator License, subject to the license status:

  1. Online (available any time)
    • For online verification go to Educator Look-up Tool
      • Enter First and Last Name
      • If educator is not currently working as an Educator in Utah, please do not select a district
  2. Written verification (expired or current license)
    • A written request from the educator is required. Send an e-mail to Erica Horsley and include the following information
      • Full Name
      • CACTUS number or other identifying information (birthdate and last four digits of your social security number)
      • Recipient’s mailing address and/or e-mail
      • If you have a License Verification form from another state, scan and attach it
  3. Board-approved content knowledge test results (Paxis) posted in CACTUS
    • A written request from the educator is required with express written permission to release posted test history. Send an e-mail to Erica Horsley and include the following information:
      • Full Name
      • CACTUS number or other identifying information (birthdate and last four digits of your social security number)
      • Recipient's mailing address and/or e-mail
      • If you have a test verification for from another state, scan and attach it

Contact Information:

Erica Horsley
Phone: (801) 538-7741 | E-mail