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SIS 2000+ Food Services


Last update: 09/03/2000 jmm

Quick Reference Guide Accounts 15 - How to Correct a Payment Amount
For detailed instructions, see Sec. 6b


Food Service Accounts - Student Account, incorrect payment amount
 

  1. Identify incorrect payment by evaluating Daily Payments Detail report
  2. Open Food Service Accounts
  3. Select School
  4. Select consumer Account
  5. Click on Find, and locate the specific consumer account
  6. Click on Edit to place this account into edit mode
  7. Click on the 'Payments' page tab
  8. Click on the incorrect payment record (see payment record 12/07/98, which shows an incorrect payment amount due to a data entry error).
  9. Edit Amount - If a payment should be present but the amount is incorrect, tab to the Amount field and retype.
  10. Delete Payment - If a payment should not be present for this consumer, click on Delete to remove the payment.
  11. Click on the Save button
  12. Click on the Quit button
It is not necessary to enter an offset payment to correct a payment entry. Either simply correct (retype) the payment amount, or delete the payment altogether.


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