"Conventional
Wisdom" vs. Current Ergonomics
Summarizes some
of the new research in office ergonomics.
Most
of us have some misinformation about office setup and posture.
Much of the misinformation is quite old, but it persists because
1) we've heard it all our lives, 2) everybody we know seems to think
the same thing, 3) it sort of makes mechanical sense (but not biological
sense!), 4) we actually heard or saw it RECENTLY, perhaps in a sales
presentation for some kind of ergo gizmo.
Unfortunately,
not all writers, trainers, product designers, or even physicians
can keep up with all the scientific developments.
Here are examples
of conventional ergonomic wisdom that are being disproven.
Most of them involve, happily, a RELAXING of old strict rules.
Current ergonomics encourages variety and movement rather than an
exact posture.
Conventional
wisdom for monitor distance is that it should be
18-24 inches away. This is wrong. The best distance is "as
far away as possible while still being able to read it clearly."
Longer distances relax the eyes. The "conventional" 18-24
inch recommendation is unnecessarily close.
Conventional
wisdom for keyboard distance is that it should
be approximately at the front of the work surface. This conventional
wisdom is limiting. There's nothing wrong with pushing the keyboard
back farther if the forearms are supported, provided the wrist is
kept straight and the elbows aren't resting on anything hard or
sharp. Usually, to make a pushed-back keyboard work, the work surface
should be higher than elbow height. (see height, below)
Conventional
practice for placement of the mouse is to push
it away. Closer is usually better -- next to the keyboard is the
goal.
Conventional
wisdom regarding a chair is that the chair should
be at a height that allows the feet to reach the floor when the
legs are in the "conventional wisdom" position of 90
degrees (at the knee). The ninety-degree knee posture is
not "correct" ergonomics although it is not a harmful
position. The legs should move very often, not stay fixed in the
ninety degree position. The chair should, if possible, be low ---
low enough for the feet to rest on the floor, even when extended.
However, if
the chair is at a good height but the keyboard height can't be adjusted
to elbow height or lower, then it's necessary to adjust the chair
upwards. In this case, a footrest is an option.
Conventional
wisdom says footrests are always a fine alternative
and that chairs and work surfaces don't need to be lowered if a
footrest is available. The truth is that footrests are a distinctly
second-class choice because the feet only have one place to be,
and leg postures are limited.
However, if
the chair is already low enough, footrests offer a chance to change
leg postures and are recommended.
Conventional
wisdom prescribes an upright posture, with the hips at ninety
degrees. However, a great deal of research supports the
idea of a much wider hip angle --- with one hundred thirty degrees
or so as an "optimum" angle. The reason? When the hips
are straightened, the vertebrae of the lower spine are aligned with
each other in a way that reduces and evens out pressure on the intervertebral
discs. Further, sitting upright is less desirable than reclining.
When reclining, the lower back muscles work less and the spine supports
less weight, since body weight is held up by the chair's backrest.
Conventional
wisdom for keyboard height is that it should be
at elbow height. This is wrong, or at least too narrow. Variation
from elbow height is fine, especially in the lower-than-elbow direction.
Conventional
wisdom for keyboard angle is that it should be
flat, or up on its little support legs. This is wrong. The
keyboard angle depends entirely on the forearm angle, and should
be in the same plane as the forearm. So, a low keyboard should be
slanted back. Some people expect they won't be able to see the keys
if the keyboard is sloped back, but this is usually not a problem.
Conventional
wisdom is that the wrists should be kept straight.
In this case, conventional wisdom is correct, as far as we now know.
Conventional
wisdom for monitor height is that the top of the
screen should be about at eye height. This is fine for some people,
wrong for many. The current recommendation is that eye height is
the highest a monitor should be, not the best height. Many people
find a low monitor to be more comfortable for the eyes and neck.
Conventional
practice puts the monitor on top of the CPU --- the best solution
in most cases is to put the monitor on the work surface, because
of the monitor height issue.
Conventional
wisdom for wrist rests is that they can do no wrong
and should always be used. This is wrong. They may be able to cause
harm if they're too thick, too thin, too hard, or have sharp edges
(even sharp edges of foam). They also can cause harm, we think,
if they're constantly used --- they probably should be used just
during pauses. The carpal tunnel is under the wrist/palm and should
not be subjected to much extra pressure.
Conventional
practice is to supply wrist rests for the keyboard but not the mouse.
Mouse wrist rests are a good idea in many cases, but the same warnings
apply.
Conventional
wisdom for "ergonomic" keyboards is that
they're good for everybody. In actuality, some are good and some
are probably bad. Some are right for some people and not for others.
The only kind of ergonomic keyboard that many ergonomists can recommend
in good conscience is one that can be configured to look exactly
like a normal keyboard. These boards are hinged and can be changed
to a new shape gradually.
Conventional
practice recommends rest breaks about fifteen minutes
long, every two hours or so. This is insufficient for single-task
work such as typing. Research supports the idea of very short breaks
done very frequently --- for example, 30-second breaks every ten
minutes or so. These should happen in addition to the normal fifteen-minute
coffee breaks.
Finally, conventional
wisdom holds that there is such a thing as a "correct"
posture. In reality, posture change seems to be as important
as posture correctness, especially with regard to the intervertebral
discs in the spine. These discs lose fluid over the course of the
day because of the weight they carry. It appears that posture change
is essential to help pump fluid back into the discs. People who
stand all day tend to have back problems --- but so do people who
sit still all day.
This short paper
has described a number of ways in which conventional ergonomic practice
and wisdom are contradicted by recent research. It is possible that
future research will show that some of today's "progressive"
practices are incorrect. In addition, "progressive" ergonomics
will invariably be incorrect for some individuals. The ultimate
standard is individual comfort (especially over time), tempered
by individual preference, control, and choices.
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